Journalist and author
Suzanne is an award-winning journalist and author who writes about health care delivery and health care systems and patient safety. Her books about nursing’s contribution to health care include “Life Support: Three Nurses on the Front Lines” and “Nursing Against the Odds: How Health Care Cost Cutting, Media Stereotypes, and Medical Hubris Undermine Nurses and Patient Care.” With Bernice Buresh, she is author of “From Silence to Voice: What Nurses Know and Must Communicate to the Public,” which is in its third edition.
Suzanne coined the term “Team Intelligence” to describe the constellation of skills and knowledge needed to build the kind of teams upon which patient safety depends. She is a strong advocate of teamwork, and her own books on the subject have addressed important and complex issues in patient safety.